Cucumber Mint & Lime

What is the benefit of signing up to a subscription?

Signing up to a Aqua Libra subscription means a 10% saving on all of your orders as well as convenient, fuss free and consistent deliveries of your favourite Aqua Libra products so you never have to worry about running out!Our subscriptions are flexible and you’re able to make any changes yourself by logging into your account on our website.

How do your subscriptions work? Can I cancel at any time without additional charges?

To set up a subscription you add the products you’d like to your basket by clicking ‘subscribe and save’. The subscription recurs as frequently as you choose, and you can cancel at any point without an additional charge. Please ensure cancellations are made 72 hours prior to the next planned delivery date.

I am on a subscription and will be away on holiday – can I pause my orders?

Yes! When logged into our website, click into the My Account section and you can ‘skip’ a subscription delivery. This action needs to be done prior to the order being processed and payment being taken. If you are unsure on when you’d like the next order to arrive, there is also an option to ‘pause’, simply restart when you’re ready!

Can I add or remove products from an existing subscription I have?

Sure! If you’d like to make any changes to the products on order, you can do so in the My Account section.

Can I change the frequency of my subscription deliveries?

Yes! If you need deliveries more or less often, you can amend the frequency in the My Account section.

How do I cancel my subscription?

When logged into our website, you can cancel your subscription in the My Account section. Please note this will only cancel future orders and will not cancel any orders that have already been processed. Please ensure cancellations are made 72 hours prior to the next planned delivery date.